Herman Miller Sayl Chair | Studio White & Fog Grey | Lumbar Support

YES, all our chairs will come with a 180-day parts warranty. Please click below to review our full warranty terms & conditions for more info.

MOSTLY YES, however sometimes we do have to ship the chairs partially dismantled. If we do, it will always be very simple to reassemble with only a basic tool kit required. 

If your order is being delivered by our in-house delivery team, it will always be fully assembled, and we will take away any packaging to be recycled.

All our chairs will come with good condition used castors fitted as the standard option. These are completely fine to use on low pile carpeted floors.

However, if you intended to use the chair on a wooden or tiled surface, then it is highly advisable to upgrade to the hard floor castor option. To the untrained eye they are almost identical in appearance, however the actual wheel is rubberised, otherwise known as soft edge. Being brand new they will not have accumulated any unseen dirt or grit. The rubberised wheel will minimise damage to the surface over time, provide more traction and will be noticeably quieter too. 

VERY SIMPLY - YES. We only trade in 100% genuine chairs, you can rest assured that all our chairs for sale are not copies, inspired versions or outright fakes.

YES, we will accept a return – FOR ANY REASON – within 14 days of taking delivery. We understand that it is difficult to quickly decide if the chair is suitable for your working needs. That is why we offer this 14 Day return period to ensure you are totally satisfied and happy to keep & continue using the chair. 

Unless you can return the chair yourself, there is a £42.00 fee to have the chair collected and returned back to us. Please click below to review our full return policy.