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Already a returning customer: great quality chair and in great condition, good communication and seller was happy to spend some time discussing maintenance and other topics specific to my case, buy with confidence! Prices very reasonable for condition!

A+++ If you’re after the best office chair at the best price with the best advice and service in the business - then look no further. Thank you Louie

I do not know what to say - delivery was faster than I thought possible, and the item was not just "in excellent shape". It was new, just in a not-so new box !

Such an honest, caring and great company to deal with. Excellent service, great communication and they go above and beyond. The refurbed chair is like new, under guarantee and can be serviced outside of the guarantee beyond that - and it’s so comfortable - my only regret is that I didn’t buy one a few years earlier! Don’t hesitate - you can trust buying from DES

The entire process through this eBay vendor was an absolute breeze – kudos for making me question why I didn't do this years ago. Special shoutout to Zac, the hero behind the scenes, who had no idea he was delivering more than just a chair. My pain had me avoiding my desk like it was the dentist! Now, I'm actually excited to sit down. This chair and customer service has not only met but massively exceeded my expectations. Thanks again

Even though the sale didn't go through this time, they were quick with responding and cancelling the order so the refund could be sent back ASAP